🔒 Privacy Policy

📊 1. Information We Collect

At Joypango, we collect various types of information to provide you with the best social casino gaming experience possible. This includes:

• Personal Information: Name, email address, date of birth, and country of residence when you create an account
• Game Data: Your gameplay statistics, progress, achievements, and preferences in Jumbo Safari
• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: How you interact with our platform, time spent playing, and feature usage
• Communication Data: Customer support interactions and feedback you provide

⚙️ 2. How We Use Your Information

Your information helps us enhance your gaming experience and maintain our platform security:

• Game Services: Provide access to Jumbo Safari and track your progress and achievements
• Account Management: Create and maintain your user account and preferences
• Customer Support: Respond to your inquiries and provide technical assistance
• Platform Security: Prevent fraud, abuse, and ensure fair gameplay
• Improvements: Analyze usage patterns to enhance game features and user experience
• Communications: Send important updates about our services and new features
• Compliance: Meet legal obligations and regulatory requirements in India

🤝 3. Information Sharing

We respect your privacy and limit information sharing to essential purposes only:

• Service Providers: Trusted third-party companies that help us operate our platform (hosting, analytics, customer support)
• Legal Requirements: When required by law, court orders, or government regulations
• Safety and Security: To protect our users, prevent fraud, or address security issues
• Business Transfers: In the event of a merger, acquisition, or sale of assets (with user notification)

🔐 4. Data Security

Protecting your information is our top priority. We implement comprehensive security measures:

• Encryption: All data transmission uses industry-standard SSL/TLS encryption
• Secure Storage: Your data is stored on secure servers with restricted access
• Access Controls: Only authorized personnel can access your information on a need-to-know basis
• Regular Monitoring: Continuous security monitoring and vulnerability assessments
• Data Minimization: We only retain data as long as necessary for our services
• Incident Response: Established procedures for addressing any potential security breaches

🍪 5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your gaming experience:

• Essential Cookies: Required for basic platform functionality and security
• Performance Cookies: Help us understand how you use our platform to improve it
• Preference Cookies: Remember your settings and preferences for a personalized experience
• Analytics: Gather insights about game usage and platform performance

You can control cookie settings through your browser preferences, though this may affect some platform functionality.

⚖️ 6. Your Privacy Rights

You have important rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct any inaccurate information in your account
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain uses of your information
• Withdrawal: Withdraw consent for data processing where applicable

To exercise these rights, please contact our support team using the information provided below.

👶 7. Children's Privacy Protection

Our social casino platform is designed for adults only. If we discover that we have inadvertently collected information from someone under 18 years of age, we will immediately delete such information. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

🌍 8. International Users

While Joypango is primarily designed for the Indian market, we may have users from other countries:

• Data Transfer: Your information may be processed in countries other than your own
• Legal Compliance: We comply with applicable data protection laws in jurisdictions where we operate
• Safeguards: Appropriate safeguards are in place for international data transfers
• Local Laws: Your rights may vary based on your local privacy laws

🔄 9. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements:

• Notification: We will notify users of significant changes via email or platform announcements
• Review Period: Changes become effective 30 days after notification unless immediate compliance is required
• Continued Use: Using our platform after changes take effect constitutes acceptance of the updated policy
• Version History: Previous versions of our Privacy Policy are available upon request