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📋 Terms of Service

Agreement for using Joypango social casino platform

🚨 Important Notice

By accessing and using Joypango, you agree to be bound by these Terms of Service. This is a social casino platform for entertainment only - no real money gambling is involved.

📑 Quick Navigation

1. Acceptance of Terms
2. Eligibility Requirements
3. Platform Description
4. User Accounts
5. Prohibited Activities
6. Virtual Currency
7. Intellectual Property
8. Privacy & Security
9. Platform Availability
10. Disclaimers
11. Limitation of Liability
12. Termination
13. Governing Law
14. Changes to Terms
15. Contact Information

✅ 1. Acceptance of Terms

Welcome to Joypango! These Terms of Service constitute a legally binding agreement between you and Joypango regarding your use of our social casino platform and the Jumbo Safari game.

Agreement: By accessing, downloading, or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms
Capacity: You represent that you have the legal capacity to enter into this agreement
Compliance: You agree to comply with all applicable laws and regulations in your jurisdiction
Updates: We may update these Terms from time to time, and continued use constitutes acceptance of any changes

🔴 If you do not agree to these Terms, you must immediately stop using our platform and delete your account.

👤 2. Eligibility Requirements

To use Joypango, you must meet specific eligibility criteria to ensure compliance with applicable laws and responsible gaming practices:

Age Requirement: You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher
Legal Capacity: You must have the legal right and capacity to enter into this agreement
Jurisdiction Compliance: Use of our platform must be legal in your location and jurisdiction
Account Limitation: You may only maintain one account and must provide accurate, truthful information
Responsible Gaming: You must use our platform responsibly and for entertainment purposes only

🔞 We reserve the right to verify your age and identity at any time. Failure to meet eligibility requirements will result in immediate account termination.

🎮 3. Platform Description

Joypango is a social casino platform that provides entertainment through casino-style games, specifically featuring our signature game Jumbo Safari:

Entertainment Only: All games are for entertainment purposes and do not involve real money gambling
Virtual Currency: All in-game currency, coins, and rewards are virtual with no real-world monetary value
Social Features: Platform includes social elements like achievements, leaderboards, and community interactions
Game Mechanics: Jumbo Safari uses random number generation to ensure fair and unpredictable gameplay
No Monetary Prizes: You cannot win real money, physical prizes, or anything of monetary value

🔐 4. User Accounts and Responsibilities

Your account is your gateway to the Joypango experience. You are responsible for maintaining its security and using it appropriately:

Account Security: Keep your login credentials confidential and secure
Accurate Information: Provide truthful and accurate registration information
Account Activities: You are responsible for all activities under your account
Unauthorized Access: Immediately notify us of any unauthorized access or security breaches
Account Sharing: Do not share your account with others or allow multiple users to access one account
Information Updates: Keep your account information current and accurate

🚫 5. Prohibited Activities

To maintain a safe and enjoyable environment for all users, the following activities are strictly prohibited:

Cheating/Hacking: Using cheats, hacks, bots, or exploiting game vulnerabilities
Multiple Accounts: Creating or maintaining multiple accounts
Fraudulent Activity: Any form of fraud, deception, or misrepresentation
Harassment: Harassing, threatening, or abusing other users
Inappropriate Content: Sharing offensive, illegal, or inappropriate content
Commercial Use: Using our platform for commercial purposes without authorization
Reverse Engineering: Attempting to reverse engineer, decompile, or extract our code
Automated Access: Using automated systems, bots, or scripts to access our platform

⚠️ Violation of these prohibitions may result in immediate account suspension or termination without notice.

🪙 6. Virtual Currency and In-Game Items

Understanding the nature of virtual currency and in-game items is crucial for proper platform use:

No Real Value: All virtual currency, coins, gems, and items have no real-world monetary value
No Exchange: Virtual currency cannot be exchanged for real money or transferred outside the platform
No Refunds: Virtual currency purchases are final and non-refundable
Platform Control: We reserve the right to modify virtual currency systems, rewards, and game mechanics
Loss of Access: Upon account termination, you lose access to all virtual currency and items
No Guarantee: We do not guarantee the availability or functionality of virtual currency systems

©️ 7. Intellectual Property Rights

All content, games, and materials on Joypango are protected by intellectual property laws:

Ownership: All platform content, including Jumbo Safari, is owned by Joypango or licensed to us
Limited License: We grant you a limited, non-exclusive license to use our platform for personal entertainment
Restrictions: You may not copy, modify, distribute, or create derivative works from our content
Trademarks: All trademarks, logos, and brand names are property of their respective owners
User Content: Any content you submit may be used by us for platform improvement and marketing
Respect Rights: You must respect all intellectual property rights and not infringe on third-party rights

🛡️ 8. Privacy and Data Security

Your privacy and data security are important to us. Please review our comprehensive privacy practices:

Privacy Policy: Our Privacy Policy explains how we collect, use, and protect your information
Data Collection: We collect information necessary to provide and improve our services
Security Measures: We implement industry-standard security measures to protect your data
Third Parties: We may share information with trusted service providers under strict confidentiality agreements
User Control: You have rights regarding your personal information as outlined in our Privacy Policy

🔗 For detailed information about our privacy practices, please review our Privacy Policy.

⚡ 9. Platform Availability and Maintenance

We strive to provide reliable service but cannot guarantee uninterrupted availability:

Service Availability: We aim for high uptime but cannot guarantee 100% availability
Maintenance: Scheduled maintenance may temporarily interrupt service
Technical Issues: Technical problems may occur that affect platform functionality
Updates: We may update, modify, or discontinue features at any time
No Compensation: Service interruptions do not entitle users to compensation

⚠️ 10. Disclaimers and Warranties

Important disclaimers regarding our platform and services:

As-Is Basis: Our platform is provided "as is" without warranties of any kind
No Gambling: This is not a gambling platform and involves no real money wagering
Entertainment Value: Platform is designed solely for entertainment purposes
Technical Performance: We do not warrant error-free or uninterrupted operation
Third-Party Content: We are not responsible for third-party content or links
User Responsibility: Users are responsible for their own actions and decisions

🛡️ 11. Limitation of Liability

Understanding the limits of our liability is important for all users:

No Direct Damages: We are not liable for direct, indirect, incidental, or consequential damages
Maximum Liability: Our total liability is limited to the amount you paid to us, if any
User Actions: We are not responsible for user actions or decisions made while using our platform
Third Parties: We are not liable for third-party actions, content, or services
Force Majeure: We are not liable for events beyond our reasonable control

🔚 12. Account Termination

Accounts may be terminated under various circumstances:

User Termination: You may delete your account at any time through account settings
Platform Termination: We may terminate accounts for Terms violations or other reasons
Immediate Effect: Termination is effective immediately upon notice
Data Retention: We may retain certain information as required by law or for legitimate business purposes
No Refunds: Termination does not entitle users to refunds of virtual currency or items
Survival: Certain provisions of these Terms survive account termination

⚖️ 13. Governing Law and Jurisdiction

Legal framework governing these Terms and any disputes:

Governing Law: These Terms are governed by the laws of India
Jurisdiction: Any disputes will be resolved in the courts of India
Dispute Resolution: We encourage resolution of disputes through direct communication
Arbitration: Where applicable, disputes may be subject to binding arbitration
Class Actions: You waive the right to participate in class action lawsuits

🔄 14. Changes to Terms of Service

We may update these Terms from time to time to reflect changes in our services or legal requirements:

Notification: We will notify users of significant changes via email or platform announcements
Effective Date: Changes become effective 30 days after notification unless immediate compliance is required
Continued Use: Using our platform after changes take effect constitutes acceptance
Review Responsibility: Users should regularly review Terms for updates
Version History: Previous versions are available upon request

📞 Contact Information

If you have questions about these Terms of Service or need assistance with your account, please contact us:

Support Email: support@joypango.com

Legal Team: legal@joypango.com

Terms Questions: terms@joypango.com

Response Time: We aim to respond to all inquiries within 48 hours

⚖️ These Terms constitute the entire agreement between you and Joypango regarding your use of our platform.